Refund And Returns Policy
Criteria For Returns:
We allow you to return the item to our facility for a full refund in certain scenarios:
- IF you received the item and want to return the item that is in perfect condition that has been UNUSED / UNOPENED
- IF the item is slightly defective and our support team deems it as a return instead of refund
Time Period For Returns:
You can ask for a return within 30 days of receiving your order. After 30 days you will not be able to return the item.
Who Pays For Costs Of Shipping:
If you are requesting a return, you are required to cover the cost of shipping for the item.
Return Processing Time:
Please allow us 14 business days to process your return once you ship it out to our facility.
Order Cancellations
If you message us wanting to cancel the order, we'll try our best to do so in time. But if the item has already been shipped, you will have to return the item back to us (UNOPENED AND UNUSED) to get a full refund.
Satisfaction Guarantee
We want you to be as satisfied as possible. If you are not happy with your purchase, contact our team, and we will offer you with a refund (without return), partial reimbursement, or full refund depending on the situation!